Returns & Exchanges
At Lifely, we want you to love your home; if your new furniture isn't the perfect fit, you can return your items within 30 days of delivery for a refund or exchange. Please ensure all items are returned in their original packaging and unassembled condition to qualify.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Prepare for Pickup
Carefully disassemble your furniture and pack it back into its original boxes with all hardware and assembly instructions included.
Schedule Collection
Our specialized furniture courier will contact you within 48 hours to arrange a convenient time for the pickup from your doorstep.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing